Enjoy Sale of Up To 15% on All Items
No, all deliveries we make take place within the territories of Switzerland only. We don’t take any international orders, as all our operations are limited within Switzerland. We request all customers to place orders only if they’re residing within Switzerland only.
Deliveries take 2-3 business days within Switzerland. This is inclusive of 24 hours of shipping period, which we take for internal processing, checking, and packaging. Our delivery agents take 1-2 business days to deliver your order to the location you give us.
Order cancellations are not accepted after shipping of items is done. You have 24 hours to cancel an order, placed with us, as this is the time we take to ship your order. After that, we don’t accept any more cancellations. If you want to cancel an order, make sure that you’re quick to do that.
Yes, you can return any defective item or wrong item that has been delivered to you by mistake. We offer a 30-day return window for any such product. However, we don’t accept returns due to change of mind. Make sure that you place the return request within the given timeframe.
No, there is no return or restocking fees charged by us. We ensure that everything is handled easily from our end, so that you have a hassle-free and convenient experience. We also make sure that you get an easy exchange or refund once return is approved.
Quality is our highest priority, as we make sure that each item is crafted by skilled artisans, who have high experience. We only use quality materials, and our craftsmen ensure that each item is crafted with great attention to detail, making them durable and attractive as well.
All the data that you share with our team is completely safe with us. We have come up with stringent measures to ensure confidentiality and privacy of data. We also make sure that we stay transparent about data collection and use, informing you about every aspect you need to know.